Which systems Includes?

Main APPCRO BMS features include:

• Core (necessary subsystem for proper functioning of the APPCRO BMS platform. Contacts management, a catalog of products/services and employees)
• Collaboration (subsystem for tracking business activities, events, calendars, notes, document storage and document approval)
• GDPR Manager (a personal data protection management system in complies with EU GDPR regulation)
• Corporate Governance (subsystem ensures the right process in the right place and manages your business in the safest way possible, minimizing resource waste)
• Marketing (management of email, fax, SMS, telemarketing campaign, recording and processing leads and contacts)
• Sales Activities (management of the pre-sales activities, retrieval and management with proposed qualified sales and marketing opportunities)
• Contracts (creating, managing and connecting frame contracts, contracts, purchase orders)
• Project & Programs (financial planning and management of projects and programs)
• Invoices (complete account management process with integration, withdrawal and amendment of data from the financial-accounting (ERP) system)
• Service Desk (records of user issues, incidents, problems, changes requests)
• Contact Center (integration with digital VoIP telephone system, allows continuous withdrawals call records in real time, managing with calls, e-mails, issues)
• 360° Tracking (advanced client, contact or employee overview with all the information from other APPCRO BMS platform subsystems)
• DMS (allows associating digital documents and their storage in DMS, version management, document verification or approval)
• Records Management (record of incoming emails, internal emails, creating direct outgoing emails, delivery notes, review of case files, case files and records archiving, shipping, borrowings, extraction)
• Asset Management (includes records of tangible and intangible assets)
• Intranet Portal (includes a range of functionalities for improving internal communication, and for easy access to the shared files inside organizational units)
• Procurement management (module that allows creating and managing financial and procurement plans, procurement requests and overview of purchase calendar)
• External portals (allows creating of external users that have restricted access to Infintiy ECM functions, tools and options).